Contact us · Free consultation
Contact PrimeCare In-Home Support. How can we help?
Contact PrimeCare In-Home Support whether you’re exploring home care for a loved one, referring a client, or already working with us, tell us who you are and we’ll point you the right way.
Open Mon–Fri 9–5 · 24/7 urgent line for clients
Reach us directly
Call
Visit
433 Callan Ave, Suite 203, San Leandro, CA 94577
Serving
Alameda, Contra Costa, San Mateo, San Francisco and Santa Clara counties
Start here
Who are you contacting us as?
For families
Let’s talk about the home care your family needs.
Tell us a little about your situation and a care coordinator will reach out directly, usually within minutes during business hours.
- Fast response: replies within minutes in business hours
- Licensed agency: non-medical home care, HCO #014700283
- Serving Alameda, Contra Costa, San Mateo, San Francisco and Santa Clara
- Free consultation with no obligation
For professionals
Refer a client to PrimeCare In-Home Support.
We partner with fiduciaries, elder law attorneys, geriatric care managers, discharge planners and social workers across the Bay Area. Send a referral and a care coordinator will follow up within one business day.
- Fiduciaries and conservators: itemized invoicing and documentation built for reporting requirements
- Elder law attorneys: reliable in-home support aligned with long-term care and estate plans
- Geriatric care managers: caregivers who follow your care plan, with updates as needs change
- Social workers and discharge planners: fast turnaround for post-hospital referrals
For current clients
Already working with PrimeCare?
Here’s the fastest way to reach the right person, depending on what you need.
Talk to your care coordinator
Schedule changes, caregiver questions, or updates to the care plan.
Hours
When you can reach PrimeCare.
Our office, our phone and online inquiry lines, and 24/7 urgent support for current clients.
Office hours
Visit us in San Leandro.
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
Calls and online inquiries
We actively take calls and online requests during these hours.
- Sunday9 AM–5 PM
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- Saturday9 AM–5 PM
24/7 for current clients
Emergencies or urgent concerns about your care? Current clients can call us any time, day or night.
Visit us
Visit PrimeCare In-Home Support in San Leandro.
Address
433 Callan Ave, Suite 203
San Leandro, CA 94577
Phone
Frequently asked questions
How to contact PrimeCare In-Home Support.
How do I contact PrimeCare In-Home Support?
Call (925) 289-2207, email info@primecareinhomesupport.com, or use the consultation form on this page. A care coordinator usually replies within minutes during business hours (9 AM to 5 PM).
Where is PrimeCare located?
Our office is at 433 Callan Ave, Suite 203, San Leandro, CA 94577. We serve Alameda, Contra Costa, San Mateo, San Francisco and Santa Clara counties.
What are PrimeCare’s hours?
Our San Leandro office is open Monday through Friday, 9 AM to 5 PM, and closed Saturday and Sunday. We take calls and online inquiries from 9 AM to 5 PM every day. Current clients can call (925) 289-2207 any time, 24/7, for emergencies or urgent concerns.
Is the consultation free?
Yes. A consultation with PrimeCare is free and comes with no obligation.
How do professionals refer a client?
Fiduciaries, attorneys, care managers, discharge planners and social workers can submit the referral form on this page. A care coordinator follows up within one business day.
I am a current client. Who do I contact?
Call your care coordinator at (925) 289-2207 for schedule or care plan changes, visit our billing page for invoices and payments, or email info@primecareinhomesupport.com for anything else.
Ready to talk about care?
Request a free, no-obligation consultation with our San Leandro care team.
PrimeCare In-Home Support LLC · 433 Callan Ave, Suite 203, San Leandro, CA 94577 · HCO #014700283