Incontinence care that protects comfort, dignity, and independence.
Discreet, compassionate, non-medical incontinence care at home, delivered with privacy and respect at every step.
Free assessment, no obligation. Serving the Bay Area. Licensed home care organization, HCO #014700283.
About incontinence care
Needing help doesn’t mean giving up independence.
Managing incontinence can be challenging, but it doesn’t have to mean giving up independence or quality of life. Whether it is caused by aging, illness, surgery, limited mobility, or a chronic health condition, bladder or bowel incontinence often calls for thoughtful, respectful help that keeps people comfortable and protects their dignity.
At PrimeCare In-Home Support, we provide compassionate, non-medical incontinence care tailored to each client’s personal needs and daily routine. Our caregivers offer discreet help that builds confidence, protects privacy, and supports clients living safely at home. It is part of our specialized care services.
You are far from alone. The National Association for Continence stresses that incontinence is a treatable condition, not something anyone has to simply live with or accept as part of getting older.
Understanding incontinence care
Practical daily help, guided by your doctor.
Incontinence is more common than many people realize. It can affect people of all ages, and it becomes more common among older adults and people recovering from illness or living with chronic conditions.
What our caregivers do
We provide practical, non-medical help that reduces discomfort, maintains hygiene, and supports overall well-being, so clients can keep enjoying daily life with greater confidence and peace of mind.
What stays with your doctor
We do not treat the underlying medical condition. Treatment depends on the cause, so we encourage families to talk with a doctor. The NIDDK explains bladder control problems and bowel control problems, and why it is worth speaking up even when it feels embarrassing.
Incontinence care services include
Eight ways we help, personalized to each client.
Toileting assistance
Respectful, unhurried help getting to and using the toilet.
Hygiene support and product changes
Prompt, discreet help changing incontinence products and staying clean.
Bathing and personal hygiene
Safe, private help in the bath or shower.
Dressing assistance
Help getting dressed comfortably and with dignity.
Skin care support
Gentle skin care support as directed by your loved one’s care team.
Laundry, linens and bed making
Fresh linens and housekeeping related to personal care.
Mobility and transfer assistance
Safe help standing, walking, and reaching the bathroom in time.
Meals, hydration and medication reminders
Gentle reminders and meal preparation that keep the day on track.
Dignity first
Protecting health, comfort, and dignity.
Effective incontinence care is about more than managing daily routines. It also helps promote comfort, reduce the risk of skin irritation, encourage healthy hygiene practices, and support emotional well-being.
- Comfort throughout the day and night
- Lower risk of skin irritation
- Consistent, healthy hygiene routines
- Privacy and emotional well-being
Many people feel uncomfortable talking about incontinence. We approach every situation with sensitivity, patience, and discretion, so clients feel respected rather than embarrassed. By putting dignity first, we create an environment where clients feel comfortable accepting the support they need.
For families
Talking about incontinence, without the awkwardness.
Start gently and privately
Choose a calm, private moment and speak without blame. NAFC offers tips on talking with a doctor and a guide to caring for a loved one at home.
Check in with a doctor
Incontinence has many possible causes, and treatment depends on the type. Health care professionals can help find the cause, as the NIDDK explains in its guide to bladder control problems.
Make toileting safe and easy
A clear path, good lighting, and a nearby bathroom reduce rushing and falls. Read NAFC’s advice on fall prevention and safe toileting, or learn about our mobility assistance.
Personalized care
Incontinence care that fits your routine.
No two people have the same care needs. Some clients need occasional help, while others benefit from steadier support throughout the day or overnight. PrimeCare works closely with families to create flexible care plans that fit existing routines and adapt as needs change.
Whether you need a few hours each week or a more comprehensive plan, we offer flexible scheduling with a 4-hour minimum shift, including overnight care and 24-hour care when needed.
Why families choose PrimeCare
Compassionate care begins with respect.
Built around the person
Every care plan reflects your loved one’s abilities, preferences, and routines, with ongoing communication with your family as needs change.
Screened, registered caregivers
Every caregiver is a Registered Home Care Aide with the CDSS and completes fingerprinting and a full criminal background check.
Licensed and flexible
PrimeCare is a licensed home care organization, HCO #014700283, with flexible scheduling that adjusts as your family’s needs change.
How it works
Getting started is simple.
1
Call or request an assessment
Tell us what’s going on and what kind of help your family needs.
2
Free in-home assessment
We meet you and your loved one to understand needs, routines, and preferences.
3
Personalized care plan
You get a plan and schedule built around the client.
4
Care begins
A matched caregiver starts, and the plan adjusts as needs change.
Explore related care
Frequently asked questions
Incontinence care questions, answered.
Didn’t see your question?
Talk to our team. We’ll walk you through options and next steps.
What is incontinence care at home?
Incontinence care at home is non-medical support that helps a person with bladder or bowel incontinence stay clean, comfortable, and independent in their own home. It includes toileting assistance, hygiene support, product changes, bathing, dressing, and related daily help, delivered discreetly and with respect.
Is PrimeCare’s incontinence care medical care?
No. PrimeCare provides non-medical care. Our caregivers help with daily living, hygiene, comfort, and privacy, and they work alongside your loved one’s doctors and family. Diagnosis and treatment stay with their medical team.
What does incontinence care include?
Services may include toileting assistance, prompt hygiene support, changing incontinence products, bathing and personal hygiene, dressing, skin care support as directed, laundry and linen changes, mobility and transfer help, medication and hydration reminders, meal preparation, and overnight assistance when needed.
How do caregivers protect privacy and dignity?
Our caregivers approach every situation with sensitivity, patience, and discretion. Care is delivered privately, at your loved one’s pace, in a way that helps them feel respected rather than embarrassed.
Should my loved one see a doctor about incontinence?
Yes. Incontinence has many possible causes, and treatment depends on the type. We encourage families to talk with a doctor, and our caregivers support the care plan the medical team recommends. The NIDDK has helpful guides on bladder control problems and bowel control problems.
Can caregivers help with incontinence overnight?
Yes. Many families add overnight care so help is available for nighttime toileting, changes, and safety. We build the schedule around your loved one’s needs.
Can incontinence care be combined with other services?
Yes. Many clients also receive personal care, mobility assistance, dementia care, or 24-hour care. During the free assessment we build one plan and schedule around your loved one’s needs.
How much does incontinence care cost, and how many hours can we schedule?
Cost depends on the hours needed and level of care. PrimeCare offers flexible scheduling with a 4-hour minimum shift, from a few shifts a week up to 24-hour care. See our billing page or contact our team for a personalized quote.
Who provides incontinence care at PrimeCare?
Every caregiver is a Registered Home Care Aide with the CDSS and completes fingerprinting and a full criminal background check before working with clients.
How do we get started?
Call us or request a free assessment. We visit your loved one at home, learn their needs and routines, and build a personalized care plan with no obligation.
Respectful care starts with a conversation.
Free, no-obligation consultation, personalized to your family’s needs.
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