Our Services › TRANSPORTATION
Transportation support built around safety, reliability, and peace of mind.
Personalized, non-medical transportation assistance that helps clients get to appointments, errands, shopping, and essential activities safely while remaining as independent as possible.
Getting to an appointment or running an essential errand can become difficult when driving is no longer practical. Our caregivers provide transportation assistance designed around each client’s mobility, comfort, and safety needs.
Before each trip, caregivers take appropriate precautions based on the client’s condition and mobility needs. This may include allowing additional time for boarding and exiting the vehicle, assisting with mobility devices, securing belongings and equipment, and helping clients safely enter and exit the vehicle.
Transportation is provided for non-medical purposes. Caregivers do not provide emergency medical transportation, ambulance services, or medical treatment during transport. For medical emergencies, clients should call 911.
Is It Time?
Signs your loved one may need transportation support
- No longer feels comfortable driving independently
- Has difficulty getting in or out of a vehicle safely
- Has stopped attending medical appointments because transportation is difficult
- Needs assistance with errands, grocery shopping, or essential activities
- Relies heavily on family members for transportation
- Has mobility limitations that make transportation more challenging
- Family caregivers are struggling to coordinate frequent trips
If transportation has become a recurring challenge, a free consultation can help determine what type of support makes sense for your loved one.
Services Include
Transportation support with safety in mind.
Transportation to medical and healthcare appointments
Transportation to pharmacies and essential errands
Grocery shopping and essential shopping trips
Transportation to community activities and appointments
Assistance entering and exiting the vehicle
Mobility and walking assistance before and after transportation
Safety monitoring throughout the trip
Family communication regarding scheduled transportation
How It Works
Mileage Reimbursement
Transportation provided in a caregiver’s personal vehicle is reimbursed at $0.725 per mile, calculated based on eligible mileage associated with the client’s transportation needs.
Mileage reimbursement is separate from the caregiver’s service rate and is discussed with the client or responsible family member before transportation begins.
Safety & Precautions
Every trip starts with safety.
Our caregivers take reasonable precautions before and during transportation, including:
Pre-trip safety check — considering the client’s mobility, condition, destination, and transportation requirements.
Safe boarding and exiting — allowing sufficient time and providing appropriate assistance when entering or leaving the vehicle.
Mobility equipment — ensuring walkers, canes, and other necessary equipment are handled appropriately and safely.
Seat belt use — clients are expected to use appropriate seat belts and other vehicle safety restraints.
Weather and road conditions — transportation may be adjusted, delayed, or rescheduled when conditions create an unreasonable safety risk.
Emergency awareness — caregivers are trained to recognize situations requiring emergency assistance and will contact 911 when appropriate.
Non-medical transportation only — our caregivers do not provide ambulance transportation, emergency medical transport, or medical treatment while traveling.
How It Works
Getting transportation support is simple.
Free consultation — we learn about your loved one’s transportation needs, mobility, schedule, and destinations.
Transportation plan — we establish the types of trips, assistance required, scheduling, and mileage reimbursement expectations.
Caregiver matching — we match your loved one with a caregiver suited to their needs and preferences.
Transportation begins — your caregiver provides assistance with the planned trip while prioritizing safety and comfort.
Ongoing coordination — transportation needs can be adjusted as schedules, mobility, or care needs change.
Service Areas
Serving the Bay Area.
See all cities we cover on our Service Areas page →
- Alameda County
- Contra Costa County
- Santa Clara County
- San Mateo County
- San Francisco County
Let’s build a care plan together.
Reliable, safety-focused transportation support can give clients greater independence while giving families peace of mind.
Free, no-obligation consultation, personalized to your family’s transportation needs.
Contact Us
Contact PrimeCare In-Home Support to learn more about our personalized non-medical in-home care services.