Resource Center
Resources for Families, Professionals & Caregivers
Whether you’re a family exploring in-home care for the first time, a professional looking for a trusted referral partner, or a caregiver building your career — you’ll find what you need here. PrimeCare In-Home Support serves Alameda, Contra Costa, San Mateo, San Francisco, and Santa Clara counties.
Families
Guidance for choosing the right care
Starting the conversation about home care can feel overwhelming. These resources walk you through what to expect, what it costs, and how to know when it’s the right time.
How to Start the Care Conversation
Practical tips for talking with an aging parent about accepting help at home, without it feeling like a loss of independence.
Understanding the Cost of In-Home Care
What drives pricing, what’s typically included, and questions to ask any agency before you sign a care agreement.
Choosing the Right Level of Care
From a few hours of companion care to round-the-clock support — a simple framework for matching care to your loved one’s needs.
Recognizing the Signs It’s Time for Help
Changes in mobility, medication management, or household upkeep that suggest it’s time to bring in support.
Not sure where to start? Every family gets a free, no-obligation in-home assessment.
Professionals
A referral partner your clients can rely on
We work alongside fiduciaries, elder law attorneys, geriatric care managers, discharge planners, and social workers across the Bay Area to keep shared clients safe, supported, and living independently at home.
Fiduciaries & Conservators
Detailed care documentation and consistent, itemized invoicing that supports your reporting and accountability obligations.
Elder Law Attorneys
Reliable in-home support that helps clients age in place in line with long-term care and estate planning goals.
Geriatric Care Managers
A responsive point of contact and caregivers who follow the care plan you’ve built, with updates when a client’s needs change.
Social Workers & Discharge Planners
Fast turnaround for post-hospital referrals, with caregivers who can start quickly to support a safe transition home.
Why professionals refer to PrimeCare
- Registered, background-checked Home Care Aides
- Direct line to a dedicated care coordinator, not a call center
- Care plans built and adjusted with your input
- Licensed, non-medical home care agency based in San Leandro
Refer a client
Send us a referral and we’ll follow up within one business day to schedule an assessment.
Or call (925) 289-2207
Caregivers
Resources for our caregiving team
Whether you’re already part of the PrimeCare team or considering a career in caregiving, here’s what you need to know.
Becoming a Registered HCA
What it takes to become a Registered Home Care Aide in California, and how PrimeCare supports you through training.
Scheduling & Pay
How shifts are assigned, what to expect from your first placement, and where to go with scheduling questions.
Open Caregiving Positions
We’re always looking for compassionate, dependable caregivers across the Bay Area. See current openings and apply.
Common Questions
Frequently asked questions
How quickly can care start after a referral?
In most cases, we can complete an assessment and begin care within 24–48 hours of first contact, including urgent post-hospital referrals.
What areas do you serve?
We serve Alameda, Contra Costa, San Mateo, San Francisco, and Santa Clara counties. See the full list of cities we cover.
How are caregivers screened and trained?
Every caregiver is a Registered Home Care Aide — background-checked and trained before being matched with a client, with ongoing training after placement.
Have questions? Let’s talk.
Reach out for a free, no-obligation conversation about care options, referrals, or joining our caregiving team.